Smart Sensor Support FAQ

How can I share my motor data with my colleagues?

Last Updated: May 26, 2017 02:56PM EEST
  1. Join the same organization. Note: the name must be exactly the same.
    • It is mandatory to join an organization when using the app for the first time.
    • If you joined the wrong organization, follow instructions here.
  2. The first user to join/create the organization becomes an admin user and needs to give access to other users through the portal
    • Sign in to the web portal
    • Select User Groups tab.
    • Click the name of your user group (<Name of your organization> Admins)
    • Click ADD USER -button. (Give Admin rights to multiple users).
    • If you can not see your colleague on the user list, make sure that they have joined exactly the same organization.
  3. Share motor/sensor data:
    • Activated and added sensors are visible in the app under "My motors".
    • Click on your motor and open the menu from the right upper corner.
    • Select "Transfer motor" -> "Motor Group" -> click on prefferred motor group on the list and confirm.
  • Now both are able to see the same motor. Just open your shared motor group (<Name of your organization> Master) from the My groups -drop-down menu.   

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